Euroferries Ramsgate-Boulogne
Home > Travel Information

Euroferries Travel Information

Full travel information is available by reviewing our Terms & Conditions, however feel free to browse answers to commonly asked questions.
Click the topics below for more information
Poole Terms and Conditions of Sale
Portsmouth Driving Abroad
Weymouth Travelling with Pets
Barneville-Carteret Check-in Times
DiéLette Additional Passenger Assistance
Alderney Vehicle Categories for Travel
Guernsey Required Documentation
Guernsey Health Concerns
Guernsey Insurance
Guernsey Port Directions
Terms & Conditions of Sale
To download our Terms and Conditions for 9 or less passengers travelling with Euroferries please click here.
For 10 or more passenger please use the Group Terms and conditions please click here.
back to top
Driving Abroad
For up to date information please read the Foreign & Commonwealth Office's advice or contact your insurer. For legal requirements and general information about driving abroad, please contact your insurer. All necessary items required for driving in France are available to purchase onboard.
back to top
Travelling with Pets
Dogs, cats and other pets can be booked to cross the Channel with Euroferries as long as the following basic requirements are fulfilled; these rules are outlined fully in our Terms and Conditions.
At check-in, your animal will need:
• To have a microchip (inserted before its anti-rabies vaccination)
• To have been vaccinated against rabies
• Must be blood tested at least 6 months prior to departing
• An up-to-date pet passport
• To be booked onto the crossing when you are purchasing your ticket by selecting the available option
These rules may vary, and some breeds of animals are not permitted in the UK, so please check the DEFRA site for the latest details.

Once aboard the Euroferries vessel, your pet will have the choice of staying in your car while you travel on the passenger decks, or we do allow the use of our on-board kennels according to your preference. Guide dogs and assistance dogs are however permitted to travel in other areas of the ship.
back to top
Check-in Times

Check-in opens two hours before departure. Last Check-in 30 minutes prior to departure. We recommend you allow extra time for possible delay and inspections. Please read our terms and conditions for specific vehicle check in times as they could vary. These times allow us to ensure you embark and disembark the ship in the most appropriate and speed efficient way.

back to top
Additional Passenger Assistance

Should you require special assistance whilst using the Euroferries Service or wish to find out more about our disabled facilities, please contact us on 0844 414 5355. If you require any assistance whilst onboard please make your way to one of our onboard staff who would gladly try and help with your requirements.

We are dedicated to making travel as enjoyable as possible for all our customers and we will do our best to accommodate any special needs you may have. Please review our terms and conditions of sale before you secure your booking.
We recommend that disabled passengers review our Terms and Conditions as Check-in time may vary depending on your needs for travel.

back to top
Vehicle Categories for Travel

To allow us to safely and swiftly board all vehicles, it is important that we have accurate information about your vehicle. We therefore ask that you provide us with the necessary information at the time of booking.

If you do not give us the correct information at the time of booking, you may be delayed at check-in or embarkation, and/or be charged an additional supplement if the vehicle you are travelling in differs from that booked. Please read our terms and conditions for full details.

back to top
Required Documentation

A passport for all passengers (including children and infants), valid beyond the date of return, is required for all trips. It is your responsibility to ensure that you have all documentation needed to comply with the requirements of Customs & Immigration, health and other relevant regulations.

Children under 16 will need their own passport and must be accompanied by an adult.
If the accompanying adult is not their parent or legal guardian, we will also need a letter of authorisation from the relevant parties or authorities.

Children aged 16 to 17 may travel on their own however we will need authorisation from relevant parties or authorities to leave the UK.

back to top
Health Concerns
For information and advice on health matters while travelling abroad, the Department of Health leaflet "Health Advice for Travellers" is available from Post Offices. You are recommended to travel with your European Health Insurance Card. Additional details can be obtained via the web address
back to top
Euroferries offer insurance for the duration of your travel with us; this option is available while booking your ticket.
back to top
Port Directions
Euroferries Port Terminal Address Ramsgate: - The Ferry Terminal, Ramsgate Royal Harbour, RAMSGATE, Kent, CT11 9FT.
Euroferries Port Terminal Address Boulogne: Gare Maritime, Place de la République, 62200 Boulogne-sur-mer, France.
back to top
Euroferries ramsgate to boulogne